[Closed] Video is not playing

• 

  Michelle (CX)

  2020年02月10日 09:53

  Hi there,

  The 'HTTP error 400' issue should be fixed by clearing the cache and cookies with these steps:

  1. Log out from your account
  2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
  3. Close your current window, then launch a new window
  4. Log in to your Viki account

  Do give the above a try and let us know if the issue is still happening for you after.

  Best,
  Michelle

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