[Closed] Timed comments fall out of sync
When I'm watching, timed comments for each episode start out okay, and a few minutes later they will lag as far as several episodes back, so all I see are comments about things from previous episodes(and it wont fix itself, I have to restart, and it only helps for a minute), at times I will see the same comments come by again, even my own, on different episodes. I've restarted close to 50 times, it's been happening for a few days now. Happens on both my ipad and android phone.
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Hi there,
Thank you for writing in to us.
I'm sorry that you're experiencing this issue on the Viki app.
Could you first please try the following:
If this does not help resolve the issue, could you please provide us with the following helpful information:
We look forward to helping you soon!
Best,
Michelle
per favore cercate di essere piu in sincronia con i sottotitoli,sono fuori tempo molte volte in molti drama
Ciao francisarai_450,
Potresti fornirci maggiori informazioni sul problema che stai affrontando?
Saluti,
Michelle
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