[Solved] Issue: Login Issues
We're having some issues with login at the moment and our engineers are working on a fix.
We apologise for the inconvenience.
Update: We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologise for any inconvenience that might have been caused.
- To continue accessing your favourite videos, watch history and Viki Pass benefits (if subscribed), kindly log back into your Viki account.
If you were trying to reset your password, please try again with this link: https://www.viki.com/forgot_password
- If you do not see subtitles, please do check that your subtitle display is turned on. For more information on how to do so, please click here: https://support.viki.com/hc/en-us/articles/203317604-How-do-I-turn-subtitles-on-off. If you are unable to turn off your subtitles, please ensure that Learn Mode is turned off.
Otherwise, do feel free to write back and let us know if the issue still persists for you.