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[Solved] No subtitles on Chromecast

I don't have any subtitles on Chromecast at all now. Doesn't matter if I stream it from the app/Google Home/or my computer. Why are there so many issues with Chromecast lately and nobody has any answers?

2

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8件のコメント
  • 正式なコメント

    Hi there! 

    We're glad to let you know that the issue is now resolved. Please log out and back in before trying again :) 

    Cheers,
    Joshua

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  • I thought it was only me. I'm so disappointed right now. 

     

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  • I am also having the same problem. All of a sudden the subtitles on Chromecast are not available.

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  • Hey everyone! 

    We're so sorry to read this! Our engineers are now aware of these issues and are working on a fix.

    We'll be in touch as soon as we have an update!

    Cheers,
    Joshua

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  • my subtitles suddenly turned off on chromecast too.  what is the solution?

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  • Same my subtitles suddenly stopped working on Chromecast. It was working fine for several months with no issues and then it just suddenly said NA last week. 

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  • I am also experiencing this problem right now

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  • Hi all,

    I'm sorry that you're experiencing this subtitle issue when using Chromecast from your web browser. Our team is aware of it and is working on fixing it.

    Please follow this post for more information and updates when the issue is fixed. 

    Thank you,
    Michelle

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