[Solved] subtitles at the top of the screen on chromecast

hello
since today subtitles appear at the top of my screen with a chromecast from my phone
from the phone subtitles are well positioned.
from my computer the subtitles are well positioned.
on the chromecast from the computer the subtitles are well positioned

chromecast restart and app reinstall unsuccessfully
other applications with subtitle works with the chromecast from the phone

Do you have an idea?

thank you

3

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6件のコメント
  • 正式なコメント

    Hi everyone!

    Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let me know!

    Cheers,
    Joshua

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  • Hi there!

    We're aware of this issue and it looks like it is an issue with Chromecast's firmware.

    We are waiting on Google for a fix and we'll be in touch once this is resolved :) 

    Cheers,
    Joshua

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  • I only watch Viki on the chromecast on my big screen.  Phone and tablets screens are too small.  Hope this get fixed soon.  

    1
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  • Any updates on this?  My subtitles appear at the very top of the screen when casting, usually about 1/4 cut off as well.

    0
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  • Hi there, 

    I'm afraid we don't have any updates from Google at the moment. Please stay tuned!

    We thank you for your patience!

    Cheers,
    Joshua

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  • It's fixed for me.  Thanks!

    0
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