[On-Hold] INBOX: There is some error processing your inbox. Please try again later.

Hi

It's more than a month already and that red message is still there --> "There is some error processing your inbox. Please try again later".

I can't acces my inbox messages. 

Am I the only one with this problem?

Help please =(

 

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6件のコメント
  • Hey iagaaiga,

    Thanks for letting me know about this.

    I've brought it up to the attention of our team and they will be investigating what happened.

    I'll update you once we have a resolution for it.

    Cheers,
    Kristie

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  • Hi Kristie, 

    Thanks for your prompt reply. I'll wait for it, then. 

    Thanks again =) 

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  • Hi, Kristie

    I have the exactly same issue with my inbox and I can't communicate with any other members on Viki.

    I can't join any project without inbox. Please please look into my inbox, too.

    Thanks.

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  • Hey there gripstar_385,

    Thanks for letting us know. We're still working on a fix for this and we'll be providing an update as soon as we can.

    Cheers,

    Joshua

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  • Hello :)

    I have exactly the same problem with my inbox. I thought that maybe this will fix itself but its still the same :C
    Today when I loged in, messages show up but when I wanted to delete some messages it broke again.

    Please help 

     

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  • Hi m4a4k8_369,

    Thanks for letting us know that you are experiencing the same issue.

    Our teams are still working on a fix for this and we'll be providing an update as soon as we can.

    Hope this helps for now. Please do let me know if you have any additional questions or concerns.

    Best,
    Michelle

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