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[Solved] Viki Plus Pass wouldn't let me have access to on air dramas

I have Viki Plus Pass but I tried to watch this drama that has episodes not available for a few days and I can't watch the episodes it would only show me the poster of the drama instead of anything else I tried reloading but it wouldn't work.

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    Hi jiyong_jy_293,

    Sorry you’re not seeing Viki Pass benefits! I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits

    Best,
    Kristie

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