[Solved] English Subtitles are down since morning (July 16, 2018) in the US

• 正式なコメント

  

  Kristie

  2018年07月17日 05:32

  Hi guys,

  The team has now fixed the problem.

  If you're still experiencing problems with subtitles not appearing, please let us know!

  Cheers,
  Kristie

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  kmcollins83_598

  2018年07月16日 12:56

  Hi,

  Thought it was just my account but I'm having the same issue in the UK.

  Thanks,

   

  Katie

  1

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  mary_anne11903_686

  2018年07月16日 12:59

  Hi, 

  It also happened to me they were working just fine but then they stopped working

  Thanks,.

  Mary.

  0

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  kmcollins83_598

  2018年07月16日 13:03

  Hi, 

  Same here, I've just watched episode 7 of Goblin which was fine. Number 8 started and refreshed weirdly and I lost the  has subtitles, went back thinking it was a fluke and number 7 has lost them as well.

   

  Katie

  1

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  nationsfairy

  2018年07月16日 14:27

  Hi,

  Here in Australia.. working fine then stopped...

  0

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  fayennie_934

  2018年07月16日 16:09

  Hiya,

   

  Having the exact same issue in Sweden. I was watching the Perfect Match fine yesterday, not problem at all. But today, no matter what video I try to watch, subtitles just doesn't show. Tried it in different web browzers (chrome and edge) still same problem.

  Funnily enough, I noticed the subtitles work on the phone app... So seems to be PC related?

  Really hope it gets fixed soon.

   

  Alex

  0

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