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[Solved] My comments are vanishing

Hi, I've noticed this issue since yesterday, my comments are all vanishing from disqus and being detected as spam. I already cleaned my cache but it didn't worked so, I'm sending out this ticket.

Thanks in advance!

Best,

Sheli

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  • Hey Sheli, 

    Could you send us a ticket here with the following details please?

    1. link to your Disqus profile page

    2. unique link to one of your comments marked as spam 

    Just wanted to make sure you aren't sharing any confidential information here. :) 

    I'll get back to you as soon as you send us the details via the link I shared. 

    Many thanks,
    Siegrid


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  • Thanks for your answer, I've sent a ticket there.

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  • Hey Sheli! 

    Thanks for all the info. I've replied to your ticket. :) 

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  • Ok, thank you! :D

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  • I am having the same problem, my comments were edited and deleted.  I did not use bad language, as a matter of fact, I praised Kristie for her help.  But I wanted to know if anyone else has issues and asked for support.  Siegrid, are you German? I speak German, too.  Could I do voluntary work since I speak a foreign language?  Thank You, Helga

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  • Hey Helga! 

    I sent you an email about your comments being removed. We can continue our discussion there. :) 

    Unfortunately, I don't speak German! :D 

    To volunteer as a subber / subtitler, please send a request to the Channel Manager or Moderator of your language to let them know that you'd like to join the team and volunteer. Once you’ve been accepted, you can get started on your subtitling journey.

    Please do check out these guidelines before starting. 

    Best,
    Siegrid

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