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  • Hey helenrodgers96_727,

    Sorry to hear Viki has stopped working for you.

    Please try doing the following:

    1. Log out from the Viki app
    2. Delete and Reinstall the Viki app
    3. Log back in to Viki

    If you continue to experience problems, could you please provide me with the following helpful information:

    1. The problem you're experiencing. Are you getting any error message? Please give as many details as possible.
    2. Screenshot of the error message and issue

    Let me know how it goes!

    Best,
    Kristie

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