[Closed] Content server not streaming correctly?

• 

  Kristie

  2018年04月18日 06:56

  Hi d_jenner_743,

  Sorry to hear you're experiencing issues with streaming videos on Viki.
  
  To help us troubleshoot the issue, could you do the following?
  
  

  1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
  2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.

  
  Please respond to this after you submit the form to let me know you've submitted the form. Thank you so much for your help. I'll look forward to your reply.
  
  Best,
  Kristie

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