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[Solved] HD is not working on mobile

Hello, today I purchased the HD VIKI pass. I prefer watching shows on my phone. Sadly, the HD function is not working on my phone. Is there any particular reason and solution for this problem. If not,I don t see reasonable my purchase and I will cancel it. Thank you for your answer.

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  • Hey joytia886_660,

    Sorry that you're experiencing problems with seeing HD after purchasing Viki Pass!

    I've just reached out via email for more information. Please follow-up there.

    Thanks,
    Kristie

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