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[Solved] Unable to view certain show

When I try to watch mystery queen 2 I get service error # 401 please restart channel or try later then when I press ok it then says playback error unable to play at this time funny thing is it just added chapter 7 and that will play but not 1-6 I have restarted channel and restarted the roku but still nothing , have been trying for a. Few days.... thank you

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    Hey monkeyv56_70,

    I have created a help ticket for you, and we can follow-up with this there.

    In the mean time, please note that Error #401 on Roku is a common error message that occurs when you try to watch Viki Pass Plus exclusive videos without a Viki Pass Plus subscription:
    Error 401 on Roku

    Cheers,
    Kristie

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