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[Solved] Viki pass not working on Roku

I have a Viki Pass subscription but Roku 3 is not recognizing it.  Very frustrating.  Please fix!  

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    Hey tafejian_381,

    Sorry about the frustration!

    I've just responded to your Help Center ticket about this issue.

    Please follow-up there and if you have any questions, don't hesitate to let me know!

    Best,
    Kristie

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  • I am having the same issue with my Roku 3.  I have Viki Pass but, I cannot use it.

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  • Hey ynkeefan_267,

    The reason why you're not able to access your Viki Pass benefits on Roku is because your Viki Pass subscription is not linked to this account.

    I've emailed you with more details on where you can find your Viki Pass account. Please login to that account to enjoy Viki Pass benefits on your Roku device.

    Best,
    Kristie

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