I am grown

Why am I forced to enter a pin code?  I pay for the subscription without entering one. Please take this off of my account.  I watch R rated movies on a computer with my Viki app and it doesn't even prompt me to enter it.  If I am watching  the same R rated movie on TV  it prompts me. That tells me that it is useless, so why do I have to jump through hoops to get this off my TV just to watch a movie. I don't understand how to use the ring with numbers plus I do not remember the numbers I used in the beginning.

 

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