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[Closed] Subscription to Viki Pass

I have a monthly subscription to Viki Pass but am still asking to subscribe, why?

 

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    Hello pbetty858_813,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're prompted to subscribe when you already have a subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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