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[Closed] Error Message VSF_SP_3016

Hi there

I am getting this error message when I try and watch a series on Viki. I have cleared cache and not sure what else I can do?

 

Many thanks in advance


Catherine

 

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    Hi cathy6023_425,  

    Thanks for writing to Viki Community Support! 

    We are sorry that you are getting VSF_SP_3016. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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