回答済み

[Closed] Never received confirmation email for renewal

I tried to use the 30% off annual plus pass subscription code upon renewal 11/24 and it said it was successful, however I never received any confirmation email to back the transaction, AND nowhere in my account do I see this applied. My original ticket number for help is #1810516. Can someone confirm that this went through? Today is the last day for the discount so that’s why my request is urgent. Thank you!
0

コメント

1件のコメント
  • 正式なコメント

    Hi betzalel_email_189,

    Thanks for reaching out to Viki Community Support.

    We appreciate your enthusiasm for the Lunar New Year promotion. We've seen your ticket on the Help Center and it will be attended to shortly.

    We’ll be closing this to prevent confusion of multiple requests. Have a great weekend!

    Thanks,
    Darl

    コメントアクション Permalink

投稿コメントは受け付けていません。

お探しのものを見つけられませんでしたか?

新規投稿