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[Closed] Downloading issues

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villainoire_764
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When i try to download a show i can get the first episode by tapping the “download first episode” button but it will not allow me to download other episodes. I know you are aware but since I am paying to have downloads can we have an update on credits for this inconvenience.
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    Darl
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    Hi villainoire_764,

    Thanks for writing to Viki Community Support about your downloading issue. 

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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