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[Closed] Buffering issues on Firestick

As others have stated, I’m having the same problem with buffering when I’m watching through my fire stick. I’ve been watching Viki for a couple of years now with very little buffering. All of a sudden, it’s the only channel that has this buffering issue, in spite of deleting the app, reloading, clearing, cache, etc. I can watch it on my cell phone, but don’t want to. Both of my newer model, smart TVs have this buffering issue. no other channel does. Please help me fix this so that I don’t have to cancel my subscription. You’ve got great shows but I just can’t handle this buffering. Thanks.
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    Hi rebecca_herron_695_911,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear that you're experiencing a buffering issue on your smart TV. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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