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[Closed] Sound / Audio problems

Dear Viki,

I reported several times through the "Settings" wheel on the Video page of ch.drama "One and Only" that the sound is barely hearable. It's probably an issue while uploading all the videos. Other viewers complain about this as well. I see no changes and I wonder if at all anyone is reading the Video/Sound issues reports?


https://www.viki.com/videos/1200479v

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    Hi simi11,

    Thanks for writing to Viki Community Support! 

    We understand that you're having an audio issue. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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