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[Closed] Being a subscriber, but still seeing ads since 2 days

Hello. 

I am a subscriber but i am still seeing ads. 

This started happening in the past 2-3 days and still ongoing, have tried logging in and logging backout of the device. 
Please help quickly my wiife need's her kdramas and ads is not calming her down! 

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    Hi RonnyN,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to.

    We’ll be closing this to prevent confusion of multiple requests. Should you have any further questions, please feel free to contact us anytime. Have a great day!

    Thanks,
    Dawn

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