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[Closed] Help on viki subscription

I recently got the standard viki subscription and I cancelled it literally minutes after because I thought it was a free trial and it says on my Apple settings to press to renew for the next month which I think means it has been cancelled but on the viki app it’s telling me it’s gonna renew next month and to press to cancel but when I press to cancel it takes me back to Apple settings and again to the press to renew. What do I do? I have not received any verification email that my subscription will end either. I’m worried it will keep charging on my card.
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    Hello whoismel_191418_833,

    Thanks for writing to Viki Community Support!

    We understand that you're concerned about unexpected charges on your account. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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