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[Closed] Toshiba fire tv viki app

It was working just fine up until last week. The App opens & I see the blue logo screen & then it closes by itself. I've uninstalled the app & reinstalled. And under info it says my device is compatible with this app. My app is up to date as is my tv. Any ideas? Suggestions? Thanks!
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    Hi dvinh,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear that you're experiencing this issue on the Viki app on your TV. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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