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[Closed] Xiomi MI12 Pro não baixa app RakutenViki - not working playstore

I have Xiaomi 12pro phone Muiu 14 and I have android version 13 ...I tried to download viki app in google play store ..but it shows that it is incompatible for my mobile ..so please find me a solution for my problem.
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    Hi zilca08_938,

    Thank you for contacting Viki Support!

    We're sorry to hear you're experiencing this issue on your device. We'll be contacting you privately via a Help Center ticket shortly so we can gather more information about this issue.

    We also ask for your help in answering as this post will be closed to avoid the confusion of multiple requests.

    Thanks,
    Ellen

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