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[Closed] I can see the series at TV

I boght a New celular Samsung, and now I can't see the series at tv. My old cell was algso a Samsung, and never has problems. Apearse at the sirven RAKUTEN, bueno when I put de episode that I want to see, appears the Word undefined. How I can solve this problem?
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    Hi there,

    We're aware of this Chromecast issue, and our team is working on it.

    Do follow this post for updates as this duplicate topic would be closed.

    As we're not able to provide an estimated date for the fix now, we also suggest watching directly on our website Viki.com or on the apps in the meantime.

    We appreciate your patience and understanding in this matter.

    Best,
    Michelle‍

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