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[Closed] Undefined error message when trying to chromecast

When trying to cast shows on my chromecast, I get undefined error message. I've got two chromecasts, one in my bedroom and one in my living room and it does it on both. I've restarted my chromecast and restarted my phone and same thing. I am an android user, Samsung Galaxy S10 if that helps
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  • 正式なコメント

    Hi all,

    We're aware of this Chromecast issue, and our team is working on it.

    Do follow this post for updates as this duplicate topic would be closed. Additionally, we would need your help to share with us some example titles with this issue there. 

    As we're not able to provide an estimated date for the fix now, we suggest watching directly on our website Viki.com or on the apps in the meantime.

    We appreciate your patience and understanding in this matter.

    Best,
    Michelle‍

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  • Same problem for a week now. 

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  • Same here! I reinstalled the app as they recommend, but after a while the error came back. What is happening? And no answers, I've seen a lot of comments with this issue, when it's going to be a solution?

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  • same here!!! i also uninstalled the app but it didn’t help, i guess it’s an in-app issue 😭i hope they fix it soon

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