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[Closed] Subtitles

I have Chrome and use internet connections and my subtitles are lagging.
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  • 正式なコメント

    Hi there,

    Do follow this post for updates on the subtitle out of sync Chromecast issue as this duplicate topic would be closed.

    As we're not able to provide an estimated date for the fix now, we also suggest watching directly on the app or at Viki.com. 

    We appreciate your patience and understanding in this matter.

    Best,
    Michelle‍

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  • Hi tlimr1_357,

    I'm sorry that you're experiencing this issue. Our team is aware of it and will be looking into it as soon as they can.

    I forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem when possible.

    I'd like to suggest that you take a look at our apps page for more up-to-date information about all our Viki apps, including our Connected TV devices.

    Hope this helps for now. Please do let me know if you have any additional questions or concerns.

    Best,
    John Rey
    Viki Community Member

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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