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[On-hold] Learn mode

Hello,

I just read about Lean Mode, but I do not see this option on my iOS Viki App player. The instructions on the Viki site say to turn it on in the settings icon on the bottom right of the player screen while a snow is playing, but on my player there is no such icon. I have clicked on every icon and option that I can find, and there is no Learn Mode option anywhere. Is this still a functioning option?

Thank you, 

Kate

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  • 正式なコメント

    Hi katedost_464,

    Thanks for writing in.

    To learn more about Learn mode on IOS, please follow the steps on this FAQ: How do I use Learn Mode on iOS?

    However, if you still encounter issues on Learn mode, the team has been made aware of this, along with other known issues of Learn Mode. We are, however, unable to provide an estimated date for fix as there are other issues that the team is currently prioritizing. Rest assured that this remains an important issue we will address in the future.

    With any updates or changes around Learn Mode, we will definitely keep you informed.

    We appreciate your understanding in this matter. Meanwhile, please let us know if there is anything else we can help you with today.

    Thanks,

    Lyn

    Viki Community Team Member

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  • Hi Kate,

    Just to clarify, did you manage to find the Learn Mode setting on your video player? You may refer to this article as mentioned by Lyn: How do I use Learn Mode on iOS?

    Do note that Learn Mode is currently available in Korean, Chinese, Japanese & Taiwanese videos that have at least 50% subtitles in the origin language. Eg. If it's a Korean show, the Korean subtitles for the episode should be at least 50% subbed. 

    If you are still not able to find the Learn Mode option on your video, please let us know the specific title and episode number + attach a screenshot of your subtitle settings page.

    Thank you,
    Michelle 

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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