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[Closed] Subtitles are off time

All of the videos are off time. I’ve been watching Viki for years now and lately all of the programs are off time with the subtitles. It’s very annoying. I thought it was just one or two, but every show I watch be it a drama or variety show is quite a few seconds off. It makes it difficult to watch/comprehend what’s going on. Can this please get fixed ASAP?!?!?
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    Hi m_martin_22_945,

    We're sorry that you're experiencing this subtitle out of sync issue on Chromecast. Our team is aware of it and will be looking into it as soon as they can.

    Do follow this post for updates as this duplicate topic would be closed.

    In the meantime, we suggest watching directly on the app or at Viki.com. 

    We appreciate your patience and understanding in this matter.

    Thanks,

    Lyn
    Viki Community Team Member

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