Correct your card info or try with another card

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  Anj

  2021年04月02日 09:19

  Hi shreyarawat616_624,
  
  Thank you for writing in! We're sorry you're having issues subscribing to Viki Pass.
  
  It seems that there’s an issue with your card. A charge can be declined by the credit card's issuing bank at any time and can happen for a variety of reasons. For more information, please read this article first. 
  
  If you're still having issues, we suggest doing the following:

  • Contact your bank to check if the card is valid for this international purchase and has sufficient funds
  • Try to use another card 
  • Subscribe via your iOS/Android Viki app instead. See the 'Subscribing on Mobile' section here for detailed instructions. 

  Hope this helps!
  
  Kind regards,
  Anj

  Viki Community Team Member

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