[Closed] Problems with videos not loading
Rakuten had been working great on my Asus Chromebook until several weeks ago. Now, some videos will load but most of them don't . I'm only watching the "Free" dramas since I haven't decided to commit to paying for more. Now I'm beginning to think it was good not to pay for the service. I've notified Help--I get replies--but, so far, no help and the problem continues.
Thanks for writing in to us and we're sorry to hear you're experiencing issues watching on Viki.
freddiegallas2002_869 & cullumcharlotte_426 - As you have an open ticket with us on the Help Center, we will be responding to you there with more troubleshooting help.
squishy_joonie94_758 - We will respond to you on your other forum thread.
Please help to reply in those respective areas as this post will be closed to prevent multiple requests confusion.
I am having the same problem I think, the ads are loading but the actual show just sits there and loads for ever!
I'm having a similar problem. Every time I watch something it's loading every few seconds! Only seems to be for shows that are over an hour long, but still, isn't happening on any other streaming sites :(