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[Solved] Paid for yearly pass can't login for months

I keep getting message "this subscription is already associated with another user". I have logged in and out numerous times, verified my account and reset my password. I gave written to customer support 6 times with no response.
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  • 正式なコメント

    Hi there,

    Sorry for the delayed response!

    We found your subscription under another Viki account of yours. More details have been sent to you via your ticket.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Cheers,
    Michelle

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