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[Closed] charged regular price for a 50% promo rate ?

I was about to cancel my subscription and before doing that they offered 50% off for an extra month so I renewed but I lookout my account same regular price . Is this a rip off? 

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    Hello melizzahp_412,

    Thank you for contacting us with your concern.

    We have seen your ticket in our Help Center and it's already being attended to. We will close this to avoid the confusion of multiple requests.

    Have a nice day!

    Regards,

    Marc

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