Michelle (CX)

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3. [Closed] Viki cancelled my subscription without my permission.

Hi wilton_morais169_413, We will create a private ticket and assist to follow up with your issue there as this involves your account details. Thank you,Michelle

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• Creato 3 agosto 2023 05:01
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3. [Solved] Issue: Unable to rent "STARGAZER: ASTROscope"

Hi there, The issues have been fixed by our engineers and the show is now available for rental on our website and on selected apps.  We sincerely apologize for any inconvenience that might have bee...

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• Creato 1 agosto 2023 07:54
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3. [Closed] Learn Mode

Hi everyone, As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here. We appreciate your understanding in this matter. If there is an...

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• Creato 1 agosto 2023 07:51
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3. [Closed] Learn Mode

Hi there,Thanks so much for highlighting this Learn Mode issue to us. I'm afraid that issues with Learn Mode will not be fixed anytime soon. Rest assured that we are however, working on prioritizin...

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• Modificato 1 agosto 2023 07:51
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3. [Closed] Learn Mode word pronunciation audio not working anymore

Hi there, As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here. We appreciate your understanding in this matter. If there is anyth...

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• Creato 1 agosto 2023 07:50
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1. Community
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3. [Closed] Learn Mode word pronunciation audio not working anymore

Hi there, Thanks for writing to us. We are aware of the Learn Mode audio and subtitles being out of sync. However, we are unable to provide an estimated date for the fix as there are other issues t...

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• Modificato 1 agosto 2023 07:50
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3. [Closed] Learn Mode subs are out of sync

Hi there, As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here. We appreciate your understanding in this matter. If there is anyth...

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• Creato 1 agosto 2023 07:49
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1. Community
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3. [Closed] Learn Mode subs are out of sync

Hi there, After much consideration, we're afraid that issues with Learn Mode will not be fixed anytime soon. We are however, working on prioritizing sometime later and we will let you know once tha...

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• Modificato 1 agosto 2023 07:49
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3. [Closed] Learn mode doesn't work anymore?

Hi there, As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here. We appreciate your understanding in this matter. If there is anyth...

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• Creato 1 agosto 2023 07:48
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Commento ufficiale

1. Community
2. Community Forum
3. [Closed] Learn Mode Out of Sync

Hi everyone, As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here. We appreciate your understanding in this matter. If there is an...

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• Creato 1 agosto 2023 07:48
• 0 voti