Michelle

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3. [Closed] No subtitles

Hi bmhiga54_734Thanks for writing in to us with your issue.We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device.Please help to r...

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1. Community
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3. Tale of the nine tailed

Hi zelia_dominoni_220, Could you share more details on your issue (eg. are you seeing an error message)? A screenshot would be extremely helpful too. Thanks,Michelle Note: To respond to this thread...

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3. iPad Cannot stream to Samsung tv

Hi thedoubtfulguests_847 If you are viewing Viki on your TV with your iOS device via screen mirroring or using an HDMI cable, some videos might run with a black screen and audio and subtitles in th...

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1. Community
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3. [Closed] Anuncios

Olá mesquitacon_893 , Obrigado por nos escrever com o seu problema. Como isso envolve os detalhes de sua conta, entraremos em contato com você em particular por meio de um tíquete na Central de Aju...

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Commento ufficiale

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3. [Closed] Error 404 messagerie

Hi all,We're aware of this issue for the inbox, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patience and understanding i...

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Commento ufficiale

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3. [Solved] Please Remove Gay and Lesbian / LGBTQ from My Subscription Feed

Hi there, You can view genre tags (eg. BL, GL etc.) indicated on the Show's/Channel page to help you decide on what to watch on Viki. Alternatively, you may select and view specific genre listings...

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Commento ufficiale

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3. [On-hold] Undefined casting

Hi all, Our team is gradually rolling out a new version 6.13.0 of the Viki Android app to everyone. This has the fix for the 'undefined' Chromecast issue. If you do not see the update available now...

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Commento ufficiale

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3. [Closed] Subtitle toggling while google chromecasting.

Hi christinepokesu_44, Our team is aware of this since the last time you've written in to us and they will be making improvements when possible. Do refer to your previous post for updates as this d...

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Commento ufficiale

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3. [ON HOLD] Problemas com legenda

Olá a todos, Para fornecer uma atualização - nossa equipe precisará de um pouco mais de tempo para analisar a solução dos problemas de legenda do Chromecast. Enquanto isso, durante a transmissão, v...

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1. Community
2. Community Forum
3. [Closed] Vídeo não carrega

Olá kalessandro22_857 Obrigado por nos escrever com o seu problema. Como isso envolve sua conta, entraremos em contato com você em particular por meio de um tíquete na Central de Ajuda para coletar...

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