Joshua

1. Community
2. Community Forum
3. Subscription issues

Hi there! The reason why you might not be seeing benefits from your subscription is because your iTunes subscription is not linked to your Viki account yet. To fix this, please take the following s...

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1. Community
2. Community Forum
3. Availability

Hey there,Thanks for writing to us. The reason why this is so is that Dr. Romantic 2 is a Viki Pass Plus Exclusive. The first two episodes are provided for free to all users.New episodes that are r...

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1. Community
2. Community Forum
3. Video didn't load

Hello there! Thank you for writing in to Viki Community Support. I'm so sorry that you're experiencing this video issue on the Viki app. Could you first please try the following: Delete and Reinst...

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1. Community
2. Community Forum
3. Upgraded to plus but will still showing standard

Hi there shumanaashique95_328!So sorry to read this! If you still can't see subscription benefits, I recommend taking the following steps: Log out from your Viki account Log back in to Viki with y...

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1. Community
2. Community Forum
3. Sous titre

Salut! Merci d'avoir écrit! Je suis vraiment désolé de lire ça! Pour que nous comprenions le problème, pouvez-vous s'il vous plaît partager avec nous les informations suivantes? - Ta location actue...

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1. Community
2. Community Forum
3. [Closed] Samsung tv

Hi there! We don't have Viki on Samsung TV just yet We can recommend you other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable. For more information, ...

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1. Community
2. Community Forum
3. [Closed] Cancelar suscripcion automatica

Hola magalymoratorres_415,Lamentamos que te vayas. Para cancelar tu suscripción, por favor, sigue los pasos que se indican a continuación: Ve a Suscripción y Configuración en www.viki.com en tu na...

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1. Community
2. Community Forum
3. [Closed] Kokowa content

Hi there!Thanks for writing in! We've responded to you via email :) However, for the benefit of others in the community that might come across this post - this is different, depending on the contra...

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1. Community
2. Community Forum
3. viki pass plus

Hello there!Thank you for contacting Viki Community Support. Our engineers were doing maintenance on our servers which would have caused some issues with Viki Pass benefits. We're truly sorry for t...

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1. Community
2. Community Forum
3. [Closed] 어카운트 캔슬해주세요.

안녕! 우리에게 편지를 보내 주셔서 감사합니다. 죄송합니다. 이메일을 통해 곧 답변 드리겠습니다. 감사합니다,Joshua

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