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[Closed] Learning Mode not Working at all

I've already tried with several different dramas and every time I turn on Learn Mode with subtitles in Spanish, the Korean subtitles won't show. When I switch to English (even though I would prefer Spanish) the Korean subtitles STILL won't show. I don't know what's going on. I would really appreciate some help. I just joined Viki because I heard there is a Learn Mode perfect for language learning. 

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    Hi pizarrorina_313,

    Thanks for writing to us with your concern.

    We're aware of this issue with the Learn Mode feature on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Best,
    Darl

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