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[Closed] Learn Mode is still broken for 6 months since May 2021

Any update on fixing the Learn Mode?  I know you will not provide an ETA.  But is the fix being actively worked on?  This is the feature and reason I paid to use Viki.



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  • Commento ufficiale

    Hello there,

    Thanks for getting back to us regarding your learn mode concern. 

    We understand that this is very essential to you and how important it is to get this fixed immediately. As much as we'd want to get this done, the issue with Learn Mode is still ongoing. 

    We can assure you though that our technical team is doing the best they can to put a resolution to this issue. We'll definitely reach out to you as soon as possible. 

    We deeply apologize for the inconvenience, and if there's anything else we can help with, please let us know.

    Thank you,

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