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[Closed] Roku Login Issue

Was somehow signed out of the app on my Roku. Cannot log back into the app on the Roku using my Apple ID. Is anyone else having this issue? Any resolutions?
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    Hi rzj585kv67_369,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are having an issue in logging into your Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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  • Me toool

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  • I am also having issues signing in with my Rakuten ID. It seems like there are a lot of people with the same issue here lately. I put in a ticket yesterday and still haven’t heard back. The sign in screen seems to want people to have a Viki ID and password and I’ve never signed in with that.

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  • Hi cuteshine,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are also having an issue in logging into your Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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  • Hi kalandra,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it will be attended to shortly. 

    We’ll be closing this to prevent confusion of multiple requests. Should you have any further questions, please feel free to contact us anytime. Have a great day!

    Thanks,
    Dawn

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