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[Closed] Unable to login to my Roku tv with my apple login

I have asked for a password reset with my regular email and even the Apple generated email and received nothing from Viki about the reset. I do not wish to cancel the subscription and start over. I was going to do that but stopped. I want to keep my data of the past shows I already watched as well the billing history of the Vicki Plus. My Roku TV acknowledges I have and account and even tells me the renewal date, but will not let me login because I was never given a password. The Vicki app for my phone allowed me scan the Code to login on the website, can I have the same kind scan code for the Roku TV? Please...
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7 commenti
  • Commento ufficiale

    Hi there,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!

    Thanks,
    Darl

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  • I'm having the same problem. Where has the QR code gone?

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  • I can’t find the QR code either! Please fix it!!!

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  • Please fix this. I’m sure you pushed out an update that broke it.

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  • Same problem with mine

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  • I will cancel if I cannot login on Roku to watch on my TV

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  • Hi j7xyvj2bv9_454 and qqnkcfwkr7_428,

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this login issue on Roku.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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