[Closed] Playback error 6 Protected content license error.

Commenti

11 commenti

  • Commento ufficiale
    Avatar
    Joshua

    Hi there,

    We're glad to let you know that this has been fixed! We apologise for the inconvenienced caused.

    Cheers,
    Joshua

  • Avatar
    krizelle_m_381

    Having the same problem with fated to love you

  • Avatar
    txvaughns3_969

    I got the same thing with BIG ISSUE.  Seems like there is a problem as I have noticed several messages like this regarding different shows.

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    txvaughns3_969

    I got the same thing with BIG ISSUE.  Seems like there is a problem as I have noticed several messages like this regarding different shows.

  • Avatar
    kumu249_426

    We have the same issue with Children of Nobody.. We cannot get to episode 27 and beyond.

      How can Viki fix this problem since we also pay for Viki plus.

  • Avatar
    kumu249_426

    Who can we contact to get this issue fixed

     

  • Avatar
    mariegael_390

    I just got this issue. It started with perfume but now it is every show. This is happening on my roku. I tried to watch on my phone & that won’t work either.

  • Avatar
    pattyscissorhands_990

    At least I am not ALONE!   Maybe it is just a glitch.  I HAVE to finish this show!  I'm dying!   When it said "Protected Content Licensce" I got nervous.  I am in music and usually that means it is protected and you can not view it.  But I see someone in this feed who DOES pay for it and still can't see it.  So, I am praying it's just a goofy glitch.   LAWD HELP US!   

    I wonder if it's new.  I have been watching successfully for months, multiple shows.   All of a sudden I see "STANDARD Free..."  Which seems like only some shows are free now.   I don't mind ads, but if that was the problem, I'd probably go ahead and pay, but it appears that paying won't fix it.   Oh BOTHER!

    I have no idea WHO to contact.  Everything seems to be AUTOMATED...even chat.  Errrr!

  • Avatar
    pattyscissorhands_990

    WAIT!!!!   I just tried it again...It came one!  PRAISE BE.   Good luck people!

  • Avatar
    mariegael_390

    I pay for premium. Glad it is on. Just for future reference, you can submit a ticket. I also check viki status on Twitter & you can see when there is something up.

  • Avatar
    rieheaton

    How do you submit a ticket?

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