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    Joshua

    Hi Tanya!

    We're so sorry to read this! Please take the following steps to reset your password and secure your account immediately:

    1. Go to viki.com/forgot_password
    2. Enter the email address you used to register
    3. You will receive an email with further instructions. Follow the steps and update your password. Make sure to check your Spam folder if you don't see the email in your Inbox.

    I hope this helps :)

    Best,
    Joshua

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