English subtitles not visible on my Sony TV

I need help, please! I can watch programming with subtitles in English on my computer but as of yesterday not on my TV, very distressing! I've tried a number of things, signing off and then signing in and nothing seems to work, really makes very little sense to me! Could you possibly assist me, thanks! Harold

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  • I have a plasma lg big screen older one though.. will not show English subs for “ the story of mingling” very upsetting. Have watched in iPad/iPhone. But tv setting shows English as subtitle preferred. I have Viki plus i think...

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