[Solved] English Subtitles are down since morning (July 16, 2018) in the US

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6 commenti

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    Kristie

    Hi guys,

    The team has now fixed the problem.

    If you're still experiencing problems with subtitles not appearing, please let us know!

    Cheers,
    Kristie

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    kmcollins83_598

    Hi,

    Thought it was just my account but I'm having the same issue in the UK.

    Thanks,

     

    Katie

    1
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    mary_anne11903_686

    Hi, 

    It also happened to me they were working just fine but then they stopped working

    Thanks,.

    Mary.

    0
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  • Avatar
    kmcollins83_598

    Hi, 

    Same here, I've just watched episode 7 of Goblin which was fine. Number 8 started and refreshed weirdly and I lost the  has subtitles, went back thinking it was a fluke and number 7 has lost them as well.

     

    Katie

    1
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    nationsfairy

    Hi,

    Here in Australia.. working fine then stopped...

    0
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    fayennie_934

    Hiya,

     

    Having the exact same issue in Sweden. I was watching the Perfect Match fine yesterday, not problem at all. But today, no matter what video I try to watch, subtitles just doesn't show. Tried it in different web browzers (chrome and edge) still same problem.

    Funnily enough, I noticed the subtitles work on the phone app... So seems to be PC related?

    Really hope it gets fixed soon.

     

    Alex

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