Michelle (CX)

1. Communauté
2. Community Forum
3. [Solved] Assistir doramas pelo. Viki na smart tv

  Olá, No momento, não temos planos para um aplicativo Viki na LG Smart TV; e não suporta navegadores da web em TVs inteligentes.Podemos recomendar outras opções para assistir ao ...

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• Création 10 décembre 2019 09:00
• 4 votes

1. Communauté
2. Community Forum
3. [Closed] Vídeos travando e carregamento lento

Olá thamirismarins_511, Lamentamos saber que você esteja enfrentando esses problemas. Para que possamos entender o problema, você poderia compartilhar conosco as seguintes informações? Em qual dis...

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• Création 6 avril 2020 10:13
• 3 votes

1. Communauté
2. Community Forum
3. [Closed] How long does it take to unlock another episode (that is on air)?

Hello,Viki Pass exclusives might be made available to everyone at a later date. The date differs based on their licensing terms.  Do check the channel page regularly to check if the episodes are un...

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• Création 7 décembre 2020 10:52
• 1 vote

1. Communauté
2. Community Forum
3. I am a Viki Pas subcriber, but now being blocked.

Hello snowblosom_861 Thank you for writing in to us. We looked up your account and is able to see your Viki Pass linked. If you still can't see subscription benefits, we recommend taking the follow...

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• Création 27 octobre 2020 05:02
• 2 votes

1. Communauté
2. Community Forum
3. [Closed] problemas no site

Olá, Lamentamos a demora na resposta! Seu tíquete na Central de Ajuda foi atendido e vamos encerrar isso para evitar confusão de várias solicitações. Espero que isto ajude! Felicidades,Michelle

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• Création 25 août 2020 08:55
• 2 votes

1. Communauté
2. Community Forum
3. [Closed] App no longer available for Kindle fire

Hi jaasea012_832 We have ceased support to the Viki app on Amazon Kindle Fire devices on July 1st, 2019. The Viki app will no longer be available for download on the Amazon App Store on Kindle Fire...

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• Création 20 août 2020 08:55
• 2 votes

1. Communauté
2. Community Forum
3. how to get to the list of episodes on Roku

Hi there, Thanks for writing in to us with your issue. Do you mean that you are unable to see your episode list such as the following shown on the website? If yes, could you help to provide: Whic...

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• Création 29 juillet 2020 09:46
• 2 votes

1. Communauté
2. Community Forum
3. [Closed] finding episode and continuing to watch where I left off

Hi both, Thanks for writing in to us with your Watch History issue on Roku. If this issue is still occurring for you, could you help to provide the following information so we may look into it? Do...

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• Création 8 mai 2020 10:25
• 2 votes

1. Communauté
2. Community Forum
3. [Solved] Can my friend watch Viki with my account?

Hi there, Thank you for getting in touch! At the moment, there is no limit to the number of devices you can log into using the same Viki account. Also, as long as you are logged in to Viki with the...

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• Création 20 mars 2020 08:49
• 2 votes

1. Communauté
2. Community Forum
3. [Closed] Error message The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Hi there, Thanks for writing in to us. We will be replying to your issue via your ticket on the Help Center. Please try out our suggestions and let us know how it goes. Best,Michelle

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• Création 10 février 2020 10:02
• 2 votes