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[Solved] Roku

I am having a problem, all Chinese dramas are blocked at this time. why?

 

they haven't been blocked, but today they are

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  • Commentaire officiel

    Hi both,

    Thanks so much for your patience with us! Our engineers have gotten back to us and this Roku issue has been fixed. Please try to reinstall the channel first if you're still encountering problems. 
     
    If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Thank you,
    Michelle

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  • I am having the same issue. They worked fine yesterday but today none of them are available as of this morning.

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  • Hello everyone,

    Thank you for reaching out to us.

    We're sorry that you're experiencing this issue regarding Roku. Our team is aware of it and is already looking into it as soon as they can.

    We've also forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem when possible.

    In the meantime, you may try watching from another supported device.

    If you have any other concerns, you may reach out to us at: bit.ly/VikiHelp

    We appreciate your understanding and patience on this matter.

    Thank you,
    Marc‍

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