[Solved] all episodes are missing

Hello. I watch VIKI on my TV via ROKU...I am also a VIKI plus customer. Almost all the episodes for the shows are gone on the TV app. On my VIKI app on my Samsung A11 the episodes are all there. I logged off on my ROKU and logged back in, but it didn't help. Help. thanks Monique Huurman
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  • Commentaire officiel

    Hi there,

    Our engineers have gotten back to us and this Roku issue has been fixed. Please try to reinstall the channel first if you're still encountering problems. 
     
    If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Thank you,
    Michelle

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