[Closed] Viki has been wonky for me

I use Viki on all my devices, such as TV (Roku and Android), computer, iPad, and iPhone, and there seem to be so many issues that make it difficult for me to enjoy and watch Viki easily. Firstly, it starts with continued watching. All the shows I'm currently watching are not syncing altogether and lose their place only until I rewatch them. It then keeps track and leaves the others, showing no progress. Another thing that recently happened was that all the shows I added to my Watchlist just vanished, and nothing happens when I try to re-add them. There are only 20-something out of more dramas showing on my Watchlist. It has happened before, but it always fixed itself, and it's annoying since I like to see what shows I want to watch eventually. I have logged out of all my devices to see if that would help, but nothing has changed. I'm honestly curious if I am not the only one having these problems. Can you please solve these issues so I can continue enjoying this app? If not, I can and will find other places to watch Asian dramas since this is ridiculous, and I put a lot of time in money expecting it to be in tip-top shape. Thank you!



1 commentaire
  • Commentaire officiel

    Hi shashaoxo,

    Thanks for writing to us with your concern.

    We're aware of this Continue Watching feature issue on Viki and we apologize for the inconvenience this has caused you. 

    Please follow this post for more information/updates as this duplicate topic would be closed.

    As for your Watchlist concern, we will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    We appreciate your patience and understanding in this matter.


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