[Solved] AdBlocks issue

• Commentaire officiel

  

  Erica

  31 mai 2022 03:09

  Hi there,
  
  Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again. If you continue to experience this issue, please let us know via the Help Center!

   

  Cheers,

  The Viki Team

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  fguinnebert_958

  11 mai 2022 18:58

  Hi I have the same problem. What should I do?

  -1

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  carmen_geminis_93_332

  11 mai 2022 19:14

  me too, what happen with this problem? :c

  1

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  lucyhearfilia03_980

  11 mai 2022 19:29

  i don't know bro sorry 😥

  0

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  louise_vasseur2006_974

  11 mai 2022 20:09

  Hello, I have exactly the same problem since this afternoon.

  0

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  datrawa_833

  11 mai 2022 20:53

  Same problem on different browsers and computers. Sadness.

   

  0

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  Michelle (CX)

  12 mai 2022 04:43

  Hi all,

  Our team is aware of the AdBlock reports since yesterday and they are looking into it. We're sorry for the inconvenience caused! 

  In the meantime, you can try these troubleshooting tips to see if it helps:

  • Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
  • Checking that your ad-blockers and browser tracking softwares are disabled 
  • Load the video with another internet network
  • Use another browser type or device to watch

  We will share updates here once there are any.

  Thank you,
  Michelle

  0

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  sirakeita91170_31

  12 mai 2022 07:52

  me too omg i was thinking that i'm the only one

  0

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  sinley789_315

  12 mai 2022 19:07

  Same problem.

  Using FireFox on Windows 10.

  Steps tried:

  1. Clearong cookies.
  2. Disabled and paused ADblock for site.
  3. Disabled Firefox advance Tracker in Browser.

  Nothing seems to help ... It was working fine just 2 days by disabling and pausing my ADBlock.

   

   

  0

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  datrawa_833

  12 mai 2022 20:29

  I did what Michelle write and what on help page Viki is and nothing change :/
  I hope they do something with this issue

  0

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  madlene_lauscher_434

  12 mai 2022 20:59

  Me too !!, i do everything but nothing helps 

  im so sad i hope its not for ever.

  0

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  isabella_369

  12 mai 2022 21:26

  anche io ho un problema con lo stesso messaggio, non li ho attivati, ieri vedevo benissimo, mentre stasera non posso vedere, perché mi dà questo messaggio. 

  0

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  flaviagiuliani0_768

  12 mai 2022 23:37

  Stesso problema anche io da ieri, nonostante abbia l' Adblock disattivato. 

  -1

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  allacelea_923

  13 mai 2022 00:25

  Same problem! I've tried disabling adblock, different browsers, checking my computer and network connection, but nothing works!

  0

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  jacquelinetopmodel20_160

  13 mai 2022 05:35

  Same problem. My Dad works in the IT and tried everything he could think of - nothing worked...

  0

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  datrawa_833

  13 mai 2022 08:49

  Hi. I think team Viki repaair issue. Site Works. :))

  -1

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  lxany

  13 mai 2022 14:26

  anch'io stesso problema per una volta che avevo tempo libero per i drama mi devo trovare impossibilitato spero si risolva o non so come farò :( 

  0

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  sinley789_315

  14 mai 2022 11:01

  Hi Viki Repair Team,

  Fantastic work! The site seems to working again :))

  Thanks very much

   

  0

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